Terms and Conditions

 

 

As the cake for you is hand made there may be slight differences that occur whilst trying to maintain your colour and design choice. It is hoped that your chosen design can be replicated exactly as you require, but we do reserve the right to alter your cake accordingly and use our artistic judgement during design. If this does occur you will be notified before any adjustment is made.

 

Once the cake has been collected or delivered and set up, it is no longer our responsibility.

 

Many of our decorations on our cakes are edible but due to the construction it is advised that you do not eat them.

 e.g. Pillars ,dowels, ribbon, flower picks, sugar flowers containing wires, tape stamens and ornaments,

 

You are responsible for advising the caterers of the inedible items on the cake so that they remove them before serving.

 

 We will not place real flowers onto your cake or take any responsibility with regards to them for health and safety reasons but you can place them on yourself after collection or delivery.

 

With regard to your cake, after your initial deposit payment, full payment is required 2 weeks prior to your collection or delivery date.  All deposits are none refundable.

 

Cancellations for all cakes must be advised to Yellow Butterfly Sugarcraft Ltd in writing 4 weeks prior to the collection or delivery date. Less than 4 weeks notice will result in full payment of the outstanding balance .

 

You can either collect your cake or we can arrange for our delivery and set up to take place.

We advise that you inform us of this when ordering; there is an additional charge for this service.

 

Our hire charges for all stands, cake knives, base plinth is £20.00 per day. A deposit is required (cash or cheque, cards not accepted for deposit for hired goods).

       

Delivery and set up charge is £40.00 within the first 25 miles; thereafter it is charged at £1.00 a mile.

 

All enquiries to:  

Yellow Butterfly Sugarcraft Ltd

Units 7 & 8 Sedgeway Business Park

Witchford

Ely

Cambs  CB26 2HY

    

Tel. 01353 667004

or email us at: yell_but_cakes@hotmail.co.uk